If you’ve been victimized by financial fraud or suspect you may be, report it immediately.
Report fraud using the Commission's Submit a Complaint tool. The tool will accept your report or point you to the proper organization for your report—depending on the type of fraud you’ve experienced.
If someone has approached you or someone you know with a scam, also report it immediately, even if you recognize it as a scam. Reporting it could save someone else from losing their life savings.
Reporting fraud helps stop scammers and protects others in your community. Even if you didn’t lose money, your report can make a real difference. Scammers count on people staying silent. Speaking up helps break that cycle and keeps more people safe.
If you’re a victim of fraud or suspect you may be, report it immediately. It’s important to file a complaint as quickly as possible to make sure you don’t limit your options and your legal rights.
Don’t let fear or embarrassment keep you from reporting fraud or abuse. Criminals prey on your fears and count on that preventing you from notifying authorities.
Keeping clear notes about what happened and when can help make the reporting process go more smoothly.
Record the facts and gather all relevant documents about your complaint.
Determine what you want to achieve. Are you looking for compensation or looking to have a reprimand issued?
Respond quickly to any requests for more information.
Document the steps you take to resolve your complaint.
Write down who you spoke to, the date and what was discussed.
Keep a file of relevant documents such as application forms, agreements, account statements, letters, faxes, e-mails and notes of conversations.
The Commission administers and enforces legislation in the mortgage brokers, payday lenders, real estate, securities, insurance, pensions, credit unions, trust and loan companies, collection agencies, cooperatives, and a wide range of other consumer legislation. If your complaint relates to an area outside of the Commission’s regulated areas, or if there is an organization that can provide additional support, we may refer you to the appropriate reporting agency or organization.